This website is operated by Sheerwater Glass Ltd (“We”). We are registered in England and Wales under company number 7766455 and have our registered offices at 78 Portsmouth Road, Cobham. Surrey. KT11 1PP. Our VAT number is 212484683.

Please read our Terms of website use carefully before accessing or using this website. By accessing or using our website you indicate that you accept these terms of use and that you agree to abide by them.

1.) Accessing our site

Access to our site is permitted on a temporary basis and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period.

2.) Website materials

We are the owner or the licensee of all intellectual property rights in our site and of the material published on it. These works are protected by copyright laws and treaties around the world. All such rights are reserved. All trademarks reproduced in this website, which are not owned by or licensed to us are acknowledged on the website.

You may view, use, download, print and store the material on this website for personal and research use only. Commercial use is not permitted. The redistribution, republication, or otherwise making available of any material on this website, in whole or in part, to third parties without our prior written consent is prohibited. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

3.) Reliance on information

The information on this website is given in good faith and for general information and interest only. Whilst we have taken all reasonable care to ensure that the information, services and materials on our website are accurate, no representation, warranty or condition, express or implied, is made as to their accuracy or completeness. We do not accept any liability for any inaccuracies in, or omissions from, our website. We aim to update our site regularly and may change the content at any time. If the need arises we may suspend access to our site or close it indefinitely. Any of the material on our site may be out of date at any given time and we are under no obligation to update such material.

Who we share the information with and your choices. Any application, request or enquiry you make may be passed on, or made available to, any member of our group and to selected third parties as we consider necessary for the administration of the website and related business. Some of our affiliates are based in countries that do not have the same level of data protection laws that the European Union has. All Sheerwater Glass Ltd affiliates and advisers are required to comply with an internal Data Protection Policy which requires that steps are taken to protect your personal information and for it only to be used for the purpose(s) for which it was submitted.

4.) Liability

We do not guarantee that use of this website will be compatible with all hardware and software used by visitors to the site.

We will be under no liability to you whatsoever whether in contract, tort, (including negligence), breach of statutory duty, restitution or otherwise for any direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, loss of data, depletion of goodwill and like loss) or damage incurred by any user in connection with the access or use of, or inability to use, this website or the results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation, as a result of any computer virus.

This does not affect our liability for death or personal injury resulting from our negligence, or our liability for fraudulent misrepresentation, or any other liability which cannot be excluded or limited under applicable law.

5.) Privacy

We process information about you in accordance with our Privacy policy. This policy can be seen by clicking on our website and forms part of these Terms of use. By using our site you consent to such processing and you warrant that all data provided by you is accurate.

6.) Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial of service attack or a distributed denial of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990.

7.) Variations

We may revise these Terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we have made as they are binding on you. Some of the provisions contained in these Terms of use may also be superseded by provisions or notices published elsewhere on our site.

8.) Jurisdiction and acceptance of these Terms of us

These Terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the law of England and Wales. The English courts shall have exclusive jurisdiction to settle any disputes which may arise out of or in connection with a visit to our website.

Your continued use of this website indicates your acceptance of these Terms of use.

Fensa Registered Company

FENSA is an acronym for the ‘Fenestration Self-Assessment Scheme’. Set up by the Glass and Glazing Federation, it allows double glazing companies to self-certify compliance with Building Regulations. There are several reasons why you should check for the FENSA logo when looking to have new windows and doors fitted in your home.

QA National Warranties

The insurance intermediary company QANW is responsible for protecting consumers through insurance policies. QANW has been in the business for over 25 years and has formed close associations with various building contractors and trade associations throughout the UK.

City & Guilds - Level 3 Qualified

The educational organisation City & Guilds are known for their vast levels of assessment, offering employees and workforces with the skills they require for many years. This seal of approval provided through their accreditation gives customers the confidence they require. Two of our employees, one in management and the other in our service department are qualified to City & Guilds level 3. This level of accreditation is highly sought after, with City & Guilds working with some of the leading brands of various sectors to offer the highest standard of training. The accreditation offered by City & Guilds is valued significantly, showcasing a business’s expertise, dedication and knowledge. In achieving this level of qualification, customers can feel assured that they are receiving the highest standard of work and customer service. City & Guilds and the City & Guilds logo are trademarks of the City and Guilds of London Institute and used under licence.

Checkatrade - Proud Members

Finding a tradesman is not always an easy task, especially when you’re unsure whether he or she is trustworthy. After all, you’ll be inviting this person into your private home, so you need make sure that they are reliable.

GQA Qualified

GQA Qualifications is an Awarding Organisation for specialist sectors and occupational roles. Qualifications cover the Glass, Construction, Coating and Print industries.

PASMA Tower Trained

Our team are fully trained in the assembling, dismantling, moving and inspecting mobile access towers and working at height.

BFRC Rated

Our products are BFRC rated, an independent verification of the energy efficiency of our windows and doors. BFRC rated energy efficient windows and energy efficient doors carry a ‘rainbow’ label.

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